Shipping Policy

At Modest Desires, we are committed to getting your order to you as quickly and safely as possible. Please read our shipping policy below before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment has been received.

• Orders are processed Monday to Friday, excluding Australian public holidays.

• Once your order has been dispatched, you will receive a shipping confirmation email with your Australia Post tracking number.

Shipping Within Australia

We ship all orders using Australia Post.

Standard Shipping

• Estimated delivery: 2–8 business days depending on your location.

Express Shipping

• Estimated delivery: 1–4 business days to eligible postcodes.

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

We offer international shipping to selected countries via Australia Post International services.

Delivery times typically range from 7–21 business days, depending on the destination and customs processing. International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your delivery through Australia Post.

Delivery Delays

While we aim to deliver your order within the estimated timeframes, delays may occur due to weather conditions, peak shopping periods, customs processing, or other circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Modest Desires is not responsible for orders shipped to incorrectly entered addresses. Additional shipping charges may apply if an order needs to be re-sent.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with Australia Post to investigate the issue and help resolve it as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through our website's contact page or email us. We're always happy to help.